全球连锁便利店公司7-Eleven的创始人——铃木敏文,结合40多年的零售经验,为您讲述洞察顾客心理的成功秘诀:不要为顾客着想,而是要站在顾客的立场上思考;比起优点,顾客往往更容易记住卖家的缺点;消费市场处于饱和状态时,只有当消费者亲眼看到具象的产品,才能察觉自身的潜在需求;顾客并非不愿购买,他们只是期待产品能够带来“合理化购买的理由”。
铃木敏文的很多创新,现在已经成为商界常识,本书把那些不可思议的零售创新娓娓道来。关于零售的一切:选址、订货、销售、物流、管理……他一次又一次地在一片反对声中创造出零售界的新纪录。看铃木敏文为您献上一系列*经典、*全面、*实用、*通俗易懂的零售哲学。
Original price was: RM95.00.RM76.00Current price is: RM76.00.
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Weight | 1.5 kg |
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Dimensions | 16 × 3 × 23 cm |
Author | |
Date Published | 01/06/2015, 01/12/2014 |
Format | Paperback |
ISBN/Ean | 9787539977645, 9787539982847 |
Language | |
Pages | 220, 256 |
Publisher |
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Original price was: RM69.00.RM51.80Current price is: RM51.80.
Original price was: RM95.00.RM76.00Current price is: RM76.00.
Available on backorder
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